Customized Service Contracts

A copier service agreement should protect your uptime, your budget, and your team’s productivity. Before you sign, use this checklist to make sure you’re comparing apples to apples — and not getting surprised by exclusions, slow response times, or expensive overages. Quick checklist (ask these before you sign) 1) What exactly is covered (and what’s excluded)? Does “service” include parts and labor , or labor only? Are consumables included (toner, drums, developer), or bille

If you’ve ever looked at a copier proposal and thought, “Why is color so expensive?” you’re not alone. Most manufacturers price color in a way that’s simple for them—but unpredictable for you. Kyocera’s 3‑tier color pricing structure is different. It’s designed to match how businesses actually use color, so you can control costs without telling your team “don’t print in color.” Below is a plain-English breakdown of how it works, why it benefits real-world offices, and where